Exploring the Demand for Branded Caller ID 杏吧原创
Did you know 68% of US adults never answer a phone call from an unknown number?
It can be difficult for many 鈥榟igh touch鈥 businesses, such as financial services, insurance, healthcare, hospitality and retail, to deliver critical updates due to low answer rates and a lack of trust in voice calling.听听
Yet, when survey respondents were asked if they would answer a branded call from a company that they have previously given permission to contact them, a huge 82% agreed.听听
In response, organizations are deploying branded calling solutions such as听TNS Enterprise Branded Calling听to increase answer rates, lead generation and productivity and improve the overall experience for end users.听
Part of the TNS Enterprise Branded Calling subscriber survey series; throughout听the eBooks you will find key results of independent research from reputable firm KANTAR commissioned by Transaction Network Services (TNS).听听
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